Ordering from L. Rose Designs...
 
   

Shoshanna at workFOUR EASY WAYS TO ORDER:

  1. Select a printable order form below. Print, fill out, and mail it to us with payment. If you choose the Microsoft Word doc, you can fill it out on your computer (remember to save it!).
  2. Fax an order anytime with credit card info to (707) 825-7759.
  3. Call us at (707) 825-7759 10am-5pm (PST) Mon-Fri
  4. Email your order (attach order form) and either call us to use a credit card number or request to pay by PayPal and we'll email an invoice after confirming your total.
  5. In an effort to reduce our paper usage, all invoices will be e-mailed unless otherwise requested. Paper invoices will always be included in international orders.

| html order form | pdf order form | Microsoft Word doc |

Paypal

QUICK GUIDE TO ORDERING (see below for more details):

  Individual Orders Troupe Orders
Delivery Time At Least 3-4 weeks At Least 5-6 weeks
What if you need your order sooner?

Orders needed in 14-21 days = 10% rush fee

Orders needed in under 14 days = 20% rush fee

Orders needed in 4-5 weeks = 10% rush fee

Orders needed in under 4 weeks = 20% rush fee

When do we charge your card?

When the order is ready to ship.

When we begin work on your order, for orders over $300.

When we begin work on your order, for orders over $300.

Orders over $500, require a 50% deposit

Are there any discounts? 10% off orders over $200, 15% off orders over $350 10% off orders over $200, 15% off orders over $350
How much is shipping?

~ We ship via USPS Priority Mail with Delivery Confirmation.

$0.00 - $50.00 -$8.00$50.01 - $100.00 -$10.00 $100.01 - $200.00 -$12.00$200.01 - $350.00 -$16.00

~ We charge exact shipping for orders over $350.

~ We can ship via USPS First Class Mail upon request

~ We ship via FedEx Ground. We will request an indirect signature, unless otherwise requested.

~ For troupe oders, we charge exact shipping.

~ We can give you an estimate upon request.

How much does International Shipping cost?

~ We won't know your exact shipping until your order is ready to go out.

~ We can give you an estimate upon request.

~ We won't know your exact shipping until your order is ready to go out.

~ We can give you an estimate upon request.

PLEASE NOTE:

  • Don't email your credit card information to us! It's not secure.
  • Email or call with questions, lrose@lrosedesigns.com.
  • Your order is custom made for you. Please allow at least 3-4 weeks for delivery. For large group orders, orders may take 5-6 weeks. Please plan ahead!
  • Individual orders will be charged when the order is ready to ship. Individual orders over $300 will be charged when we begin to work on them. Please let us know when you place your order if you would like to be notified before your card is charged.
  • We will run the charges for troupe orders when we begin to work on them. Please let us know when you place your order if you would like to be notified before your card is charged.
  • Measure carefully - we make your garments according to the measurements you supply - sizing guidelines are here. Custom made items are non-returnable.
  • If in a TROUPE, we need your order via email using our order grid.
    More TROUPE ORDERING INFO is here.
  • There is a 10% rush charge for items needed within 3 weeks of order date, and 20% super rush charge for items needed within 2 weeks of order date. Rushes aren't always possible... call to ask! Of course we try to get things to you quickly anyways, but rushes are for items absolutely needed quickly.
  • We do not currently do wholesale.
  • We offer large order discounts: 10% off orders over $200, 15% off orders over $350.
  • We are happy to accept Visa, Mastercard, and American Express.
  • NEW: You may also use PayPal. To use, either email your order (attach your order form to the email so we have all the info we need) or call us. We'll give you the total and email a PayPal invoice to you. Easy!

SHIPPING CHARGES: (based on order total)

  • We ship USPS Priority Mail with Delivery Confirmation, based on order total. You will generally receive your order 2-6 days after shipping. Please be aware that we can not guarentee delivery on a specific date if using USPS.
    • $0.00 - $50.00 ---------- $8.00
    • $50.01 - $100.00 ------- $10.00
    • $100.01 - $200.00 ----- $12.00
    • $200.01 - $350.00 ----- $16.00
    • Orders over $350 and Troupe Orders will cost more... we'll charge exact shipping fee and ship via Priority Mail, UPS Ground, or FedEx Ground, trying to get you the best deal.
  • We can ship Fed Ex or UPS if requested (exact shipping fee will be charged).
  • We insure all packages with a value over $300. Please let us know if you would not like to have your package insured (not recommended). We don't insure packages under $300. If you'd like your package insured there will be an additional charge.
  • For International Orders and Troupe Orders, we charge the exact cost of shipping.
    Just leave that part blank on your order. We can try to give you a shipping estimate if you ask.

INTERNATIONAL ORDERS:

  • Please try to fax your order to us - that is probably the least expensive way for you to place your order. Alternatively you may email all of the details of your order, then call or fax us with your credit card information or mail an international money order to us.
  • You're welcome to send your measurements in centimeters - it's no problem for us.
  • For International Orders and Troupe Orders, we charge the exact cost of shipping, which can vary based on your location and the weight of the package. We usually ship International Priority Mail, but some countries only offer International Express Mail services.

RETURN & EXCHANGE POLICY:

  • Returned items are subject to a 15% restocking fee. We reserve the right to refuse the return of items if they appear to have been worn or smell like perfume, body odor, etc.
  • Note that Custom Made Items, such as Trumpet Skirts and Beledi Dresses cannot be returned. Items with custom alterations (wider across the back, longer sleeves, pants with inseams under 28" or over 34" are also non-returnable). Performance Briefs are not returnable. Returns will not be accepted 30 days after the delivery date of the items.
  • To exchange a returnable item, please contact us first, then send it to our shop along with the appropriate shipping charges (see above) and a note.

Thank You for your Business, and Happy Dancing!
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Designed & updated not nearly often enough by Shoshanna.
Thanks for visiting, and for your patience!